DIAMOND DOTZ® Privacy Policy
Last Updated: October 2, 2025
This Privacy Policy describes how DIAMOND DOTZ® (“DIAMOND DOTZ®,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.diamonddotz.com (the “Site”), or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. When we make updates, we will:
- Post the revised Privacy Policy on this page
- Update the “Last Updated” date above
- Take any other steps required by law
2. Information We Collect
Information You Provide Directly
When you use our Services, we may collect:
- Contact details: name, address, phone number, email
- Order information: billing and shipping address, payment confirmation, order history
- Account details: username, password, security questions
- Shopping activity: items viewed, added to cart, saved to wishlist
- Customer support: details you provide when contacting us
Some features may require you to provide this information. If you choose not to, you may be unable to use those features.
Information Collected Automatically
We automatically collect certain data when you use our Services, including:
- Device and browser information
- Network and connection details (e.g., IP address)
- Activity on our Site and app (pages viewed, time spent, clicks, etc.)
We collect this data through cookies, pixels, and similar technologies.
Information from Third Parties
We may also receive information from:
- Service providers (e.g., Shopify for website hosting, payment processors)
- Marketing partners and analytics tools
- Advertising partners who help us deliver relevant promotions
3. How We Use Your Personal Information
We use your information for purposes including:
- Providing Services: processing payments, fulfilling orders, shipping, handling returns, managing accounts
- Marketing & Advertising: sending promotional emails, text messages, postal mail, and showing targeted ads
- Customer Support: responding to inquiries and improving our Services
- Security & Fraud Prevention: detecting and preventing fraudulent or unauthorized activity
- Legal Compliance: meeting legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Power and improve our Site and Services
- Remember your preferences and login details
- Run analytics to understand usage and improve functionality
- Deliver relevant advertising
For more details about Shopify’s cookies, visit: https://www.shopify.com/legal/cookies.
You can disable cookies in your browser settings, but some features may not function properly.
5. How We Share Your Information
We may disclose your information in the following circumstances:
- Vendors and service providers: IT management, payment processors, shipping carriers, analytics providers, cloud storage, and customer support
- Business and marketing partners: including Shopify and advertising partners
- Affiliates: within our group of companies for operational purposes
We do not use or disclose sensitive personal information to infer characteristics about you.
6. Children’s Privacy
Our Services are not directed to children. We do not knowingly collect personal information from individuals under 16. If you believe your child has provided us with personal information, please contact us to request deletion.
7. Data Security and Retention
We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure.
We retain your personal information only as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for certain uses
To exercise these rights, please contact us using the details below.
9. Third-Party Websites
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
DIAMOND DOTZ®
Email: customerservice@diamonddotz.com
Mail: 1280 Lakes Pkwy, Suite 100
Lawrenceville, GA 30043
